Warranties and Repairs

Items sold by BIOWEB are warranted by the manufacturer/distributor/vendor except for imported items (IMP). All items needing repair (other than IMP) should be sent to the manufacturer/distributor directly for service. BIOWEB is not liable if the manufacturer/distributor fails to perform warranty service.

After the applicable return period has expired, your item might still be eligible for exchange or repair under the manufacturer's warranty, costs may apply. To determine if your item is eligible for a warranty return, review the paperwork that came with the merchandise or contact the manufacturer. If you need a copy of the manufacturer's warranty for a product purchased from BIOWEB, please contact the manufacturer or visit their website for more information. Visit the Vendors Directory for phone numbers.

In order for an item to be eligible for warranty coverage, many manufacturers require the item to be purchased from an authorized dealer. BIOWEB may not be a direct authorized dealer for all items sold. In this case we handle the warranty of your item through the wholesaler. 

For IMP items only, BIOWEB provides a warranty identical to the provisions and limitations of the manufacturers warranty for such items, with the exception of the time period, which is equal to the term of the manufacturers warranty or one (1) year, whichever is less. Your warranty card and/or sales slip must accompany all items.

Used digital equipment has a 90-day warranty for photo and a 30-day warranty for video (excluding heads), audio and digital photography equipment.

THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY ITEM SOLD BY BIOWEB.

BIOWEB will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. BIOWEB´s liability is limited to the monetary value of the merchandise and return terms may apply.